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Terms and Conditions for Car Oasis

Effective Date: 22 January, 2025
Welcome to Car Oasis! These Terms and Conditions (the “Terms”) govern your use of our website and services provided by Car Oasis (the “Company”, “we”, or “us”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1: Company Information

Car Oasis is a business registered in Dubai, UAE, with its primary location at Al Quoz 1, Dubai. All services and transactions provided by Car Oasis are subject to these Terms and the applicable laws of the United Arab Emirates (UAE).

2: Eligibility

By using our website or services, you confirm that:

  • You are at least 18 years of age or have the consent of a legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • You will comply with these Terms and all applicable laws.

3: Services Provided

Car Oasis offers automotive services, including but not limited to:

  • Vehicle maintenance and repairs.
  • Vehicle inspections and diagnostics.

Services may vary and are subject to availability.

4: Booking and Payments

4.1 Booking

  • Customers may book services through our website, by phone, or in person.
  • Bookings are subject to confirmation and availability.

4.2 Payments

  • Payments must be made in full at the time of service completion unless otherwise agreed.
  • We accept cash, credit/debit cards, and other payment methods as indicated on our website.
  • All prices are in UAE Dirhams (AED) and include applicable taxes unless stated otherwise.

4.3 Cancellations and Refunds

  • Cancellations must be made at least 24 hours before the scheduled appointment.
  • Refunds will be processed in accordance with our refund policy, which is available upon request.

5: Customer Responsibilities

  • Ensure that your vehicle is in a safe and operable condition before bringing it to our service center.
  • Provide accurate and complete information about your vehicle and any issues requiring attention.
  • Retrieve your vehicle promptly after the service is completed.

6: Limitation of Liability

Car Oasis is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our services.
  • Loss or damage resulting from delays, including delays caused by third-party suppliers or unforeseen circumstances.
  • Any loss of personal belongings left inside the vehicle during service.

7: Warranty and Guarantees

We provide a warranty for parts and services as follows:

  • Parts are covered under the manufacturer’s warranty.
  • Workmanship is guaranteed for a period of [Insert Warranty Duration] from the date of service.
  • Warranty claims must be submitted with proof of service and within the warranty period.

8: Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Car Oasis and is protected under UAE intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from Car Oasis.

9: Privacy

Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

10: Governing Law and Dispute Resolution

These Terms are governed by the laws of the UAE. Any disputes arising from or related to these Terms or our services shall be resolved through the courts of Dubai.

11: Changes to These Terms

Car Oasis reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services constitutes acceptance of the updated Terms.

12: Contact Information

For any questions, concerns, or complaints, please contact us:

 

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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